Please ensure you request enough time to allow your cleaner to complete the tasks required. Your cleaner cannot stay longer than the allocated time, unless authorised by management. If all tasks cannot be completed within the time allocated, your cleaner will discuss with you which tasks you would like to focus on. If you are not available, your cleaner will determine which tasks to give priority to (based on their experience).

Our cleaners would prefer to be able to complete the cleaning service which has been booked in. If you are unsure about how much time to allocate, please contact us to discuss.